| Service offering |
Description |
Capability |
Business Line |
Technology |
| Implementation, Maintenance
& Outsourced Management of ERP |
Pre-implementation
consulting, implementation, program management & post implementation
support for ERP |
Transaction Processing
Solutions |
Business Performance
Management |
SAP B-1 Oracle SBS
Tally 3i |
| |
|
|
|
|
| Payroll & Accounts
Payable Management - Technology & Process Support |
Sale of product Hosted
outsourcing solution provider |
Transaction Processing
Solutions |
Business Process Management
|
Home-grown .NET & Open
Source solution 'Pay Smart' ASP module |
| |
|
|
|
|
| Cheque Printing Outsourcing |
Our application can
seamlessly integrate with any client application and obtain
cheque payment list Based on pre-assigned rules the multi-banks
cheques may be printed on a batch mode |
Transaction Processing
Solutions |
Business Process Management
|
Home-grown .NET & Open
Source solution 'Pay Smart' ASP module |
| |
|
|
|
|
| Voice Enabled Customer
Verification Activity |
Ensuring compliance
with TRAI requirements for Telecom Companies, Ensuring compliance
with KYC norms for Banking & FS |
Business Activity Management
|
Business Process Management
|
In'tele'gent Predictive
Dialer |
| |
|
|
|
|
| Voice Enabled Market
Research Analytics Process |
Conducting Computer
Aided Telephonic Interview with intellegent scripting Business
Intellegence reporting for data collected through telephonic
or email interviews |
Business Activity Management
|
Business Process Management
|
In'tele'gent Predictive
Dialer JASPER - BI Tool Pentaho |
| |
|
|
|
|
| Technology Enabled
Customer Support Process Outsourcing for Mutual Funds, Fund
Managers etc |
Services will include
data entry, data & database management, technology support,
inbound call center Database management will include managing
requests for change of address, contact number etc We can voice
enable the whole process |
Business Activity Management
|
|
|
| |
|
|
|
|
| Activity Monitoring
& Process Management for Customer Support Processes in TELECOM |
Services include receipt
of forms, verification of customer credentials and tracking
of status of application forms |
Business Activity Management
|
|
|
| |
|
|
|
|
| Investment Analytics
Outsourcing |
Knowledge process outsourcing
for investment related research like support desk for equity/debt
markets |
Analytics |
Business Performance
Management |
|
| |
|
|
|
|
| Information Systems
& Analytics Outsourcing |
Customer Anlaytics
- including database management, customer accounting and IS
relating to sales and marketing Supply Chain Analytics - including
vendor database management, vendor accounting, IS relating to
inventory, purchasing, warehousing and logistics Finance Analytics
- Accounting, Analysis of financial statements, Management Reporting
|
Analytics |
Business Performance
Management |
Open Source tools |
| |
|
|
|
|
| Technology enabled
Process Management |
Migration of enterprise
solutions Development of unique SME solutions |
|
|
|
Services
+91
(44) 2431 0596
info@impetusconsulting.net